This Privacy Policy explains how the School Wala Android app collects, uses, stores, shares, and protects information for authorized school ERP users including school administrators, teachers, non-teaching staff, parents, and approved platform users.
App and service purpose
School Wala is a school management application used for authorized school administration, academic records, attendance, fees, homework, reports, ID cards, notifications, communication, and related school workflows. The app is not a public social network and is not used for advertising to children.
Information we collect or process
- School registration request information: When a school uses the "Want to Get My School on School Wala" option in the app, we may collect school registration inquiry details including school name, contact person name, WhatsApp/mobile number, email address, school city/address, submitted requirement/details, app source, device model, IP address, and browser/app technical information.
- Account and login information: name, username, role, permissions, school assignment, mobile number, password/authentication details, login status, and active academic session.
- Student and parent information: student name, class, section, roll number, SR number, date of birth, gender, address, parent/guardian details, contact numbers, admission details, transport details, ID card details, and academic records.
- School records: attendance, leave applications, homework, timetable, exam schedules, results, admit cards, fee records, receipts, concessions, reports, promotions, roll numbers, school profile, and communication records.
- Photos and files: student photos, ID card photos, school logos, homework images, report files, receipts, downloaded documents, and uploaded school-approved media.
- Device and technical data: app version, device model, operating system, IP address, server URL, support logs, crash/support information, and Firebase notification tokens used to deliver school alerts.
Purpose of use
We use school registration request information only to contact the school, understand its requirements, process onboarding inquiries, provide product/service information, create or configure school access where approved, provide support, prevent misuse, and maintain service records.
Android permissions and why they are used
- Camera: used only when an authorized user captures or updates student ID card photos or other school-approved images.
- Storage or downloads: used to save reports, ID cards, receipts, and other generated school documents. On older Android versions, legacy storage permission may be requested only for saving files.
- Notifications: used to send school alerts such as notices, attendance updates, fee reminders, homework updates, leave status, and administrative messages.
- Internet and network state: used to connect to the school portal, authenticate users, sync records, and show offline/online status.
How we use information
We use information only to provide and maintain school ERP functionality, authenticate users, show role-based data, process school records, generate reports, deliver notifications, provide support, secure the service, prevent misuse, and comply with applicable legal or school-authorized requirements.
Sharing of information
School registration request data is available only to authorized School Wala supreme/platform administrators in the web portal. We do not show this information publicly. We do not sell this information. We may share it only with trusted service providers or team members when required for hosting, support, onboarding, security, legal compliance, or service operation.
Information is visible only to the registered school and authorized users according to their role and permissions. We may use trusted service providers for hosting, storage, notifications, support, security, maintenance, and payment or communication services where enabled. We may disclose information when required by law, regulation, legal process, school instruction, or safety/security needs.
Data sale and advertising
We do not sell student, parent, teacher, staff, attendance, fee, photo, notification token, or other personal information. Student data is not used for behavioral advertising.
Children and student data
The app may process information about students, including minors, only for school administration, parent communication, attendance, reports, homework, ID cards, exams, and related academic purposes. The app is intended for authorized adults and school-approved users, not as a child-directed entertainment app.
Security
We use reasonable safeguards including login authentication, role-based access control, permission-based screens, secure server infrastructure, monitoring, backups, and secure transmission where configured by the school portal. No digital system can be guaranteed completely secure, so users must protect usernames, passwords, devices, and school portal access.
Retention
School records are retained according to school instructions, subscription status, academic requirements, backup schedules, support needs, legal obligations, and legitimate security or audit requirements. Some records may be retained when required for accounting, dispute resolution, fraud prevention, or legal compliance.
Registration request records may be retained for inquiry handling, follow-up, onboarding, support, audit, security, and legal/business record purposes. A school may contact School Wala support to request correction or deletion of its inquiry details, subject to verification and lawful retention requirements.
Account and data deletion
School Wala app accounts are usually created and managed by the registered school or authorized school administrator. Users who want account deletion, account deactivation, correction, or deletion of associated personal data should contact their school administrator or contact School Wala support using the official details below. We will verify the request with the registered school where required and process eligible deletion requests within a reasonable period, except where data must be retained for legal, security, accounting, academic, or legitimate administrative reasons.
User choices and responsibilities
- Use only authorized credentials issued or approved by the school.
- Do not share passwords or allow unauthorized access.
- Contact the school administrator for correction of student, attendance, fee, report, or account data.
- Contact School Wala support for app privacy questions, technical support, or deletion request guidance.
Contact
For School Wala app privacy questions, data correction, account deletion, or data deletion requests, contact School Wala support or your registered school administrator.
School Wala Official contact details
- Contact Person: Sunil Kumar
- Email: rankonfire@gmail.com
- Address: 112, Shiv Colony, VPO Dokwa, Rajgarh Churu, Rajasthan, India PIN 331023